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When you're done, you might need to restart your computer. Click Options and select any Log file option, then click OK. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft 365, and Microsoft Teams. Whether your Outlook is unresponsive or frequently crashes, this program can help you troubleshoot and fix the root cause of the problem with ease. If you’re experiencing any issues with Outlook on your Windows 10 system, there’s no need to panic. When Outlook is not working, or Outlook keeps crashing pondering upon the cause won’t be of use unless it is a regular issue.

To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites. When you add someone as a favorite in People, they'll also show up under Favorites in Mail, and the other way around, provided that the contact has an email address. There might also be a visual alert that a message is unread, has an attachment, or is flagged. This is a lightweight app designed to handle multiple accounts and fairly moderate email use. Having trouble connecting to your email from Outlook on your desktop?

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.

If you decide you don't want the calendar you created, right-click the calendar and select Remove. Under Calendars, My calendar is the default selection and displays the calendar in Month view. You can move forward or backward through troubleshooting Outlook startup issues calendar months using the arrows above the calendar. To show or hide the Folders list, select Show or Hide the navigation pane. Calendar events can be used for your own personal event, or you can invite others to create an in-person or Teams meeting.

Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. Add a contact to your Favorites by selecting a contact in the list, and then selecting troubleshooting Outlook startup issues Add to favorites. Each message also has a mini toolbar when you open the message in a new window.

If you restart it successfully, it will show you that one or more add-ins are defective. Now, it's time troubleshooting Outlook startup issues to uncover them by the elimination process. Find solutions to common problems or get help from a support agent. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

When you select a specific day in the calendar, any appointment or event scheduled for that day is listed in this area. You also can select a day or time slot and create a new appointment or event. Select More to see additional actions—for example, an option to print a message.

If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user. Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

If you decide you don't want the calendar you created, right-click the calendar and select Remove. To show or hide the Folders list, select Show or Hide the navigation pane. Calendar events can be used for your own personal event, or you can invite others troubleshooting Outlook startup issues to create an in-person or Teams meeting. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Post questions, follow discussions and share your knowledge in the Outlook.com Community.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have troubleshooting Outlook startup issues frozen.